Birchland Gift and Garden Shipping and Return Policies
Orders typically ship next business day, but may take an additional day or two during peak sales days or special promotions. Regardless, you will receive an email with shipping confirmation as soon as your order ships.
FREE SHIPPING ON ORDERS OVER $75
A low $7 Flat rate is charged for any order under $75. Orders of $75 or more receive FREE SHIPPING. In order to offer this low price or free shipping rate, we do select the carrier that has the most efficient rate/delivery speed.
If you need your order to be expedited please contact customer service at (626) 298-5992. We will try to accommodate rush orders. You will be responsible for the shipping cost of expedited orders.
Birchland Gift and Garden, llc will only accept returns within 30 days of receipt of your shipment. If needed, we will replace or issue a credit to your account per your request. All returns must be pre-authorized prior to return. Birchland Gift and Garden, llc will accept returns at their discretion beyond the 30-day return period. Returns for reasons other than defects or damages will be subject to a 25% restocking fee. If an item(s) is being returned it must be securely wrapped and packaged into its original packaging to prevent damages in shipping.